Live television is unpredictable, and no one knows this better than Alex Jones, who

recently found herself blushing over an on-air blunder that she won’t forget anytime soon. The beloved presenter of The One Show recalled an incident where she accidentally mispronounced EastEnders star James Bye’s name in front of a national audience.

Though it may have seemed like a small mistake at the time, Alex later discovered that the moment had a much bigger impact than she ever anticipated.

As she recounted the mishap, Alex couldn’t help but laugh at her own expense. “Live TV keeps you on your toes,” she said with a chuckle. “No matter how well-prepared you think you are, things can—and do—go wrong!” She explained that during a segment featuring James Bye, she had meant to introduce him smoothly, but in the heat of the moment, she got tongue-tied and accidentally mispronounced his name.
The moment didn’t go unnoticed. Viewers quickly picked up on the blunder, and social media was soon buzzing with reactions. Some fans found it hilarious, while others sympathized with Alex, knowing how easy it is to make a slip-up under pressure. “I remember feeling my face turn bright red,” she admitted, recalling the embarrassment of realizing her mistake in real-time. “It’s one of those moments where you wish you could hit rewind!”
However, what Alex didn’t expect was James Bye’s response. Instead of brushing off the error or making light of it on social media, he decided to send her something that completely caught her off guard. “A few days later, I received a package,” Alex revealed, her voice softening. “I had no idea what it was or who it was from at first.”
When she opened it, she was taken aback. Inside the package was a thoughtful gift—one that left her unexpectedly emotional. “I never thought that just one mistake of mine would make him go out of his way to do something so kind,” she confessed. Though Alex didn’t disclose exactly what was inside the package, she did reveal that it carried a deeply personal message from James Bye, one that left her feeling teary-eyed.
“It was such a lovely and unexpected gesture,” she continued. “I honestly couldn’t believe it. He didn’t have to do anything, but he did, and it just shows what a genuinely kind person he is.”
James Bye, best known for playing Martin Fowler in EastEnders, has long been admired for his down-to-earth nature and warmth, both on and off-screen. His gesture towards Alex only reinforced what many fans already knew about him—he’s as kind and thoughtful in real life as he appears on television.

For Alex, the experience was a reminder of how even the smallest, most unintentional mistakes can sometimes lead to unexpected and heartwarming moments. “It’s funny how life works,” she mused. “One tiny slip-up turned into something so touching. It made me realize that we should never be too hard on ourselves when we make mistakes—because sometimes, they lead to really beautiful surprises.”
As she finished telling the story, Alex smiled, still clearly moved by the whole experience. “I’ll never forget it,” she said. “Not just because of the blunder itself, but because of the kindness that followed.”
Though live television can be unpredictable and nerve-wracking, Alex’s story serves as proof that even in the most embarrassing moments, there’s always the possibility of something unexpectedly wonderful happening. And as for James Bye, he’s proven once again why he remains one of the most well-loved stars in British television—both for his talent and for his heart.
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